Saturday, August 17, 2013

IT Helpdesk - This is Harry Caray

Our job in my department is inherently stressful as the primary goal is helping clinicians who give end of life care for our patients.  Their jobs are even more stressful as they provide care for actively dying patients or even attending deaths every day and we get calls from them while they are in the field.  During the down times when the phones are silent, the IT room can be a very humorous place and is a good place to relieve stress.  

There's only seven of us when we are at capacity and we had maybe four people in there when someone suggested that every time the phone rings, we should answer with a different accent.

I'm only on the phones when we are low on people, but it was fun discussion with everyone throwing out different accents.  Then it dawned on me, forget accents, I should answer the phone as Harry Caray.



Ladies, if you don't know who Harry Caray is, here's Will Ferrell doing a passable imitation.  Watch this first so you can hear his voice in your head.

I watched enough Cubs baseball in the 1980s after we got cable to do a really horrible Harry Caray imitation.

***

"Hey! IT Helpdesk; this is Harry Caray.  How can I help you?"

"Hey! I've reset your password.... It's 'CubswinCubswin' with two capital 'Cs'."

"Huh.  So your saying you can not still connect to your MiFi?  Holy cow!!!!"

"It's the bottom half of my seventh hour today, supporting nurses.  Sing it with me.... one, two, three, four.... Take me out to the ballgame....."

"It might be....  It could be....  Your database is replicating!!!  How about that?"

"Hey!  Please stop booing me.  I'm trying to help you."